Maintenance Support

Standard maintenance is designed to ensure that if your IT systems develop a critical fault that is rectified as quickly as possible and that your systems are restored to working order with the minimum of downtime.

Deycom provides the following maintenance services:

• A choice of response times, 4, 8 or 24 hours

• Loan hardware within 24 hours of a call being logged

• Permanent loan hardware on your site for business critical hardware

• Routine preventative maintenance

• Support available for critical items only, i.e. Servers etc.

• Phone support for hardware and software covered

• Remote access monitoring / management

• Maintenance support for hardware under warranty

If you are interested in discussing our MaintainIT package in further detail please contact our office on 059 9130777 or you can email info@deycom.com.
 
Alternatively you can visit our contact page here.